You have 14 days to return or exchange an item from the date you received it. For an item to be eligible for a return or exchange, the item must be unused and in the same condition that you received it. Your item must be in the original packaging (bath bomb/s cannot be taken out of the bioplastic shrink wrap) and you need to include receipt or proof of purchase. Alki does not offer refunds on the shipping costs and is not responsible for the shipping cost for the item being returned or exchanged. Your acceptance of the terms of purchase means you agree to and understand the refunds and exchange policy.
We hand-pack all orders and double-check them before sending them to you. If your product was damaged during shipment, please email us at firstname.lastname@example.org within 72 hours of receiving the package with photos and an explanation of what happened. We are happy to offer you a refund or exchange should this happen to your order.
If your order has not been processed or shipped, to cancel your order you will need to email Alki within 24-hours at email@example.com
In the event that your order has already been shipped, you will need to follow the return instructions in order to receive a refund for your order (shipping charges are not included as part of our return policy).
Alki reserves the right to cancel any order for any reason and to not ship.
Please give our team 24-48 hours to respond to your email. As a small team, we appreciate your patience!
Sodium Bicarbonate & Citric Acid: Otherwise known as baking soda and Vitamin C. These two ingredients combined create the “fizzy” effect of a bath bomb.
Epsom Salt: Epsom salt baths can help soften rough or dry skin and can exfoliate dead skin cells. It also aids in reducing soreness & pain.
Corn Starch: Corn starch manages the fizzing reaction of the ingredients; so if you drop your bath bomb in the water, it will not “explode”!
Sunflower Oil: Sunflower oil is a non-comedogenic carrier oil which is highly absorbent. In short: sunflower oil won’t clog your pores. Additionally, it is non-irritating for most people and can be used on all skin types.
Water: What scientists refer to as H20.
Organic Hemp-Derived Cannabidiol (CBD): CBD is a naturally occurring & non-intoxicating cannabinoid (chemical compound) found in both hemp and cannabis plants.
Aromatherapy Oils: Aromatherapy is simply the combination of essential oils for therapeutic benefit. When inhaled, the molecules in essential oils work their way from the olfactory nerves directly to the brain and can positively impact the amygdala, which is the emotional center of the brain.
Sodium Lauryl Sulfoacetate (SLSA): SLSa is derived from coconut and palm oils. SLSa is safe and skin-friendly.
Mica Powder: The biggest benefit of mica is its ability to create a natural shimmery finish, since it can be milled to a fine powder. It is naturally produced and safe to use on almost all skin types.
Polysorbate 80: A vegetable-sourced emulsifier that is skin-safe. Polysorbate 80 helps ingredients mix throughout the water instead of separating, which will make your bath bomb experience even better!